One Week

Well, I've been here at the mine for a full week now, and things are going well. My rotation is half way between the two IT people who work here; they are cross-shifts, meaning each one does the same job for the two weeks while the other is off - cross shifts may never actually meet each other! My shift means that I spend one week with one of them, and the second half of my rotation working for the other. They are very different people, but I think I'll be able to work well with both of them.

I was really starting to feel like I'm finding a place for myself here today. I had things to do, and had interactions with people on a sort of 'co-worker' level, not on a 'I'm new here and have absolutely no idea what's going on' kind of level - which was nice! I'm also getting to know some of the people we often have interactions with (administrators in other offices etc.), so that's been nice.My supervisors changed shifts today, and my new supervisor spent the last twenty minutes today going through all of our 'work tickets' - all of the computer problems that people have notified us of - and getting me to indicate which ones I can look after. That means that tomorrow I'm going to have lots to do, yay! It was starting to get to the point today where I was sort of wandering around the IT section wondering what to do sometimes.

I found out today that the environment department has to do regular monitoring of the number or caribou moving through this region, which they do by going for helicopter rides, and counting caribou - they are apparently recruiting summer students to go up with them to do this, so my boss was advised that someone was going to be coming to steal me for a good part of a day to go do that! I'm pretty excited about it!

To answer some questions from last time, my job is really just general IT. Any computer problems that people have they have to email off to a central place in Salt Lake City, and from there they get sent to us in the form of a service ticket. Then we (the IT department) go and fix the problem... So they've been teaching me how to create user accounts for the network, and just little things like that that can take a big load off them, so they can focus on the more complicated network issues. I'm also still spending quite a bit of time just following my supervisor/s around learning all I can about the setup, and how things work here.That's all for now, I don't really know what else to say!

If anyone has more questions, leave comments, or send emails etc. - I'll post things on here for all to see! :)

-Liam